Shipping / Delivery
WHAT ARE YOUR SHIPPING LOCATIONS?
We currently offer free shipping across all of India.
If you’d like to send a gift or order to a loved one outside India, please contact us on WhatsApp or call us at +91 90793 58241. International shipping is available on request.
WHEN CAN I EXPECT MY ORDER TO ARRIVE
Orders are typically dispatched within 2-3 business days.
Once dispatched, you can expect delivery within 5-7 business days.
For customized or made-to-order items, dispatch and delivery times may vary depending on the product. We will keep you informed at every stage.
CAN MY DELIVERY ADDRESS BE CHANGED AFTER I’VE PLACED AN ORDER?
Yes, of course! If you’d like to change your delivery address, please call or WhatsApp us at +91 90793 58241, or email info@woodtocart.com within 48 hours of placing the order.
Once your order is dispatched, address changes are not possible and redelivery charges may apply.
CAN I TRACK THE PROGRESS OF MY ORDER?
Yes, you will receive an email or text message with tracking details once your order is dispatched.
CAN YOU HELP ASSEMBLE THE FURNITURE?
Most of our furniture will not require any assembly or may require very minimal assembly. This can be done in most cases without the aid of any tools. We do support the assembling of furniture in major cities.
I WANT TO SHIP THIS PRODUCT AS A GIFT. CAN YOU GIFT WRAP IT FOR ME?
We currently offer gift-wrapping for small items. For larger products, this service is in progress and will be available soon. Stay tuned!
HOW DO I KNOW IF THE PACKAGE / PRODUCT WILL FIT THROUGH MY STAIRWAY/LIFT/DOOR?
All product dimensions have been provided on individual product pages. We suggest you measure your entrance/stairway to make sure the product fits. Any return due to misfit will be chargeable. Please note that we are responsible for delivering the item to the address and not to the door. You have to make your arrangements.