WHAT ARE YOUR SHIPPING LOCATIONS?
Currently, we ship across the entire India, and the other neighboring countries with land connections such as Nepal, Bhutan & Myanmar.
WHEN CAN I EXPECT MY ORDER TO ARRIVE
Shipping time varies between 3-5 business days for the products falling under the ‘Ready to Ship’ Category. For all the other orders, the shipping time varies between 1-2 weeks, as the orders are manufactured on demand.
CAN MY DELIVERY ADDRESS BE CHANGED AFTER I’VE PLACED AN ORDER?
Certainly! Just call us or send a What’s App message at +91 90793 58241 or email info@woodtocart.com and update your details. You can do this anytime up to 48 hours before we dispatch your item(s) from our warehouse. If your items have already been dispatched, changing your delivery address isn’t usually possible, and you may be charged for arranging redelivery.
CAN I TRACK THE PROGRESS OF MY ORDER?
- Yes, we will send you an email/text message on the dispatch of the product.
CAN YOU HELP ASSEMBLE THE FURNITURE?
Most of our furniture will not require any assembly or may require very minimal assembly. This can be done in most cases without the aid of any tools. We do support the assembling of furniture in major cities.
I WANT TO SHIP THIS PRODUCT AS A GIFT. CAN YOU GIFT WRAP IT FOR ME?
Sorry, we do not offer a gift wrap service at the moment. We will be introducing this service shortly.
HOW DO I KNOW IF THE PACKAGE / PRODUCT WILL FIT THROUGH MY STAIRWAY/LIFT/DOOR?
All product dimensions have been provided on individual product pages. We suggest you measure your entrance/stairway to make sure the product fits. Any return due to misfit will be chargeable. Please note that we are responsible for delivering the item to the address and not to the door. You have to make your arrangements.